6.17.2005
Wal-mart moves one step closer to Manna
Wal-Mart store tells workers to be ready to work any shift
From the article:
And yet, the move in this direction is completely obvious and predicted in the book Manna. Here is what the book says in Chapter 2:
From the article:
- Workers at a West Virginia Wal-Mart (WMT) store have been ordered to be available to work any shift at any time or face dismissal... Workers who cannot commit to being available for any shift between 7 a.m. and 11 p.m., seven days a week, will be fired by the end of this week. The store employs more than 400 workers.
And yet, the move in this direction is completely obvious and predicted in the book Manna. Here is what the book says in Chapter 2:
- That ability to blacklist employees is where things got ugly, because it gave Manna far too much power. Manna was everywhere, and it was managing about a half of the workers in the United States through headsets, cell phones and email. Manna moved in and took over a big chunk of the government as well. There came a point where tens of millions of humans did nothing at work unless told to do so by a Manna system.
You can imagine what would happen. Manna fires you because you don't show up for work a couple times. Now you try to go get a job somewhere else. No other Manna system is going to hire you. There had always been an implicit threat in the American economy -- "if you do not have a job, you cannot make any money and you will therefore become homeless." Manna simply took that threat and turned the screws. If you did not do what Manna told you to, it would fire you. Then you would not be able to get a job anywhere else. It gave Manna huge leverage.
For example, Manna could call in reinforcements as it needed them. You would get a call from Manna and it would say, "Your Burger-G restaurant is experiencing unexpected customer volume. Can you help?" The word "help" meant, "Can you be here in less than 10 minutes?" You could say yes or no. The problem was that if you said "no" too many times, you got fired. And when you got fired, it meant you were blacklisted in the system.
Once you figured that out, you were pretty much forced to say "yes". That meant that the printed schedules started to become pretty much irrelevant. Manna would call you when it wanted to call you. Then it started calling you to other restaurants. If things got slow in the restaurant, Manna would send you home, then call you back in later if things got busy again. You really could not say "no" very often, meaning that Manna could interrupt your life at any time.
- The most surprising part of the Manna system, however, was the effect it had on wages. As Manna spread to so many businesses, your choice was to work for Manna or to be unemployed. When you started to work for Manna, it paid you minimum wage. There was no reason for it to pay you any more -- your choice was minimum wage or zero. There was no way to ask Manna for a raise. You could quit, but when you quit you would be applying to another business that used Manna. It was going to give you minimum wage too.
This was the societal power of Manna, and the basic equation was pretty simple. You could take the job for minimum wage, or you could be unemployed making zero. At any moment Manna could replace you with another warm body, and that meant that you did what you were told for minimum wage or you got fired. Manna, and the corporations that used it, knew that that was the equation. There were plenty of unemployed people who would take your spot as soon as you left.
Comments:
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A company's saving money does not necessarily correspond to unemployment.
That would only be the case if there were no other options.
If there are alternatives, then people being fired or inconvenienced is irrelevant because they will be able to find other jobs. You’re not thinking 4th dimensionally :-)
You should study the history of monopoly to find the vast majority of cases occur with government intervention, which I'm assuming is being advocated here with the doom and gloom scenarios. Telephones, railways, aviation, power, steel, automotive...each were pushed towards monopoly at some point by government action.
So I see little chance of a single system taking over like Manna. And that is such an important part of all these collected pieces of evidence being bad.
Here I should note that the only people you would punish by eliminating the kinds of jobs Wal-Mart provides are the unskilled. You would hurt the poorest in America if you made it illegal to make a profit while employing them. This is especially true if you consider the opportunity cost of not increasing their skill set with on-the-job training.
That would only be the case if there were no other options.
If there are alternatives, then people being fired or inconvenienced is irrelevant because they will be able to find other jobs. You’re not thinking 4th dimensionally :-)
You should study the history of monopoly to find the vast majority of cases occur with government intervention, which I'm assuming is being advocated here with the doom and gloom scenarios. Telephones, railways, aviation, power, steel, automotive...each were pushed towards monopoly at some point by government action.
So I see little chance of a single system taking over like Manna. And that is such an important part of all these collected pieces of evidence being bad.
Here I should note that the only people you would punish by eliminating the kinds of jobs Wal-Mart provides are the unskilled. You would hurt the poorest in America if you made it illegal to make a profit while employing them. This is especially true if you consider the opportunity cost of not increasing their skill set with on-the-job training.
Wal-Mart recently opened a new supercenter here (which replaced a regular 'small' Wal-Mart. The local paper reported that they received 5000 applicants to fill 500 jobs. They can just cycle through all of applicants through every 10 months. That means no one will be there long enough to qualify for health care or unemployment payments, but since they will probably be rehiring former employees they won't have high training costs. The cost savings should be huge. Looks like its a good time to buy Wal-Mart stock.
You should avoid assigning value to labor that isn't there.
It isn't that these folks don't get unemployment or health benefits because Wal-Mart is mean. It is that they don't really give labor of enough value to warrant them.
In addition, not having health insurance isn't the same as not getting health care. Prevention, like a good diet and exercise (both of which are dirt cheap) is worth plenty, as is out-of-pocket systems combined with catastrophic health care coverage (both of which can be cheap).
But yes, it usually is always a good time to buy Wal-Mart. Certainly better than GM.
It isn't that these folks don't get unemployment or health benefits because Wal-Mart is mean. It is that they don't really give labor of enough value to warrant them.
In addition, not having health insurance isn't the same as not getting health care. Prevention, like a good diet and exercise (both of which are dirt cheap) is worth plenty, as is out-of-pocket systems combined with catastrophic health care coverage (both of which can be cheap).
But yes, it usually is always a good time to buy Wal-Mart. Certainly better than GM.
being a slave is a state of mind, not necessarily a socio-economic condition. often people enslave themselves with bad habits and attitudes and end up at the mercy of others because they have no control over their own lives.
Wal-Mart posts huge profits. Someone there is creating that value. It is difficult to objectively determine who is actually creating that value. Wal-Mart executives seem to think that the store associates are creating none of it and therefore shouldn't be rewarded. On the other hand, policies like this one seem to be statements that worker availability is key to creating value at Wal-Mart. That seems hypocritical to me.
So, if I understand right, here is the summary of arguments, as it stands:
Marshall Brain: Manna systems will be integrated with each other. You'll work for Manna, because there won't be anything else.
Ivan: Monopolies only ever come because the government did something.
Marshall Brain: Automation will first make all human physical labor valuless. Soon after, all human mental labor will be valueless as well.
Ivan: Well, it's people's own damn fault if they don't do anything useful.
Marhsall Brain: These people are stuck. They can't go to school, because they have to be available on-demand, otherwise they're homeless.
Anonymous: Slavery is just a state of mind.
Marshall Brain: Manna systems will be integrated with each other. You'll work for Manna, because there won't be anything else.
Ivan: Monopolies only ever come because the government did something.
Marshall Brain: Automation will first make all human physical labor valuless. Soon after, all human mental labor will be valueless as well.
Ivan: Well, it's people's own damn fault if they don't do anything useful.
Marhsall Brain: These people are stuck. They can't go to school, because they have to be available on-demand, otherwise they're homeless.
Anonymous: Slavery is just a state of mind.
I agree with that:
If we can build a schooling and certification system that works online, then people could "go to school" in the time between Walmart calls.
There, they can train to be software testers and tech support.
I am still uneasy about where all these jobs are going to come from, though: CNN is still talking about the jobless recovery.
People's desires may become more complex, but I haven't seen evidence that it's leading to creating more jobs than technology is destroying.
-- Lion
If we can build a schooling and certification system that works online, then people could "go to school" in the time between Walmart calls.
There, they can train to be software testers and tech support.
I am still uneasy about where all these jobs are going to come from, though: CNN is still talking about the jobless recovery.
People's desires may become more complex, but I haven't seen evidence that it's leading to creating more jobs than technology is destroying.
-- Lion
Technology is SUPPOSED to destroy jobs. Jobs are bad, they take away from play time. We develop technology because people view work as a curse: it's even in Genesis.
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