2.28.2005
Robots at Wal-Mart
Wal-Mart CEO Credits Consumers’ ‘Negotiating Power’ In Creating Savings
From the article:
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From the article:
- "Auto manufacturing is a highly capital intensive industry, where enormous sums are invested in machines and technology that make the output per worker very high. Retailing is the opposite," Scott said. "A single Ford worker might operate dozens of computer-controlled robots that assemble a car. In a Wal-Mart store, hundreds of associates are helping customers find what they need and check-out fast.
"Due to these differences in the nature of the business, sales and profit per employee - which go far to explain what levels of wages are sustainable in any business - are much lower in retail than auto-making,'' Scott said.
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