7.02.2004
Automation and its effect on jobs
Study: Technology, Not Outsourcing Is The Biggest Threat To Jobs
From the article:
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From the article:
- Technology that adds intelligence to computers poses a far more serious threat to jobs than low-wage countries, a research firm said Friday.
The first wave of job-killing technology occurred in manufacturing in the 1990s, when computer-driven robotics introduced across industries from automaking to steel made it possible to produce more product with fewer people, Strategy Analytics said in a recent analysis of emerging technologies.
In the second wave, workers in customer service, help desk, directory assistance, and other support activities in businesses will be replaced by computers that have enough intelligence to handle repetitive tasks that occur during human interaction.
- In the new millennium, as the use of intelligent computers increase, jobs will vanish, with several million expected to disappear over the next five to seven years, Cohen said. While less labor to do more work is great for business, there will be an impact on society as people find decent paying jobs harder to find.
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